Welcome to NaraGlow! These Terms & Conditions (“Terms”) govern your access to and use of our website https://naraglow.co (the “Site”), as well as your purchases of our products. By using our website or making a purchase, you agree to be bound by these Terms.
1. Overview
NaraGlow is a wellness and skincare brand that offers products designed to soothe, restore, and support your daily rituals.
These Terms apply to all visitors, users, and customers of our Site.
2. Use of The Site
By using this website, you confirm that you:
Are at least 18 years of age (or using the site under the supervision of a parent or guardian)
Will not use the site for any unlawful or unauthorized purpose
Will provide accurate and current information when creating an account or placing an order
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion, especially if we believe a user violates these Terms.
3. Orders & Payments
All orders are subject to availability and confirmation of the order price. When you place an order, you agree to:
Provide valid and current payment information
Pay all charges incurred, including applicable taxes and shipping fees
Allow us to use third-party providers (e.g., Stripe, PayPal) to process payments securely
We reserve the right to cancel any order if we detect unusual activity or potential fraud.
4. Shipping & Delivery
Shipping times are estimates and may vary based on location, customs, or unexpected delays. NaraGlow is not liable for delays caused by external couriers, customs, or force majeure events.
Customers are responsible for providing accurate shipping information. Any errors may result in delays or additional charges.
5. Returns & Refunds
We want you to love your NaraGlow experience. If something isn’t right, please reach out to us at hello@naraglow.co within 14 days of receiving your order.
For hygiene and safety reasons, we only accept returns of unused, unopened products in original packaging. Shipping costs for returns may apply unless the item arrived damaged or incorrect.
6. Intellectual Property
All content on this website—including text, images, logos, graphics, videos, and product descriptions—is the property of NaraGlow or its licensors and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or exploit any content from this site without written permission from NaraGlow.
7. User-Generated Content (UGC)
If you share reviews, social media content, testimonials, or other material with us, you grant NaraGlow a non-exclusive, royalty-free, worldwide license to use, reproduce, and publish that content for marketing or promotional purposes.
8. Disclaimer of Warranties
All NaraGlow products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied. While we stand behind the quality of our products, individual results may vary. We are not liable for any allergic reactions, sensitivities, or misuse of our products. Always read ingredient lists and consult a healthcare professional if you have concerns.
9. Limitation of Liabilities
To the fullest extent permitted by law, NaraGlow shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the site constitutes your acceptance of the revised Terms.